New law to replace EU Directive on Website Accessibility
- Are you planning a digital project which involves an app or a website?
- Are you funded by Government (local authority, national etc).
- Are you aware that the EU Directive on website accessibility is now UK Law?
What is happening?
There is now a law for website accessibility in the UK. These are called ‘The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018’ and implement the EU Directive on the accessibility of public sector websites and mobile applications.
If you are an organisation which is funded by Government (National, Local Government), it is expected that your website should reach WCAG 2.1 AA or European Equivalent EN 301 549.
The Government Digital Service have provided resources and sharing opportunities to support organisations to do this. These resources have links to meet ups and information, which you can find on this post.
We at DCN are also here to support you in setting up user groups and help you create and implement your access into your organisation.
Further information Government Digital Service: https://gds.blog.gov.uk/2018/09/24/how-were-helping-public-sector-websites-meet-accessibility-requirements/
Government Digital Service: What does Accessibility Mean?
[embedyt] https://www.youtube.com/watch?v=QJlCBji5NpA[/embedyt]
Ok, how long have I got?
There are key dates to consider in relation to this law:
You, as an organisation need to comply from 23 September 2019.
All existing public sector websites (this includes any externally funded community projects by a Government funded i.e. public sector organisation) by 22 September 2020. All mobile applications by 22 June 2021.
What’s covered | Deadline to comply with the regulations |
New public sector websites (published after 22 September 2018) | 22 September 2019 |
All other public sector websites | 22 September 2020 |
Public sector mobile applications | 22 June 2021 |
Source: https://gds.blog.gov.uk/2018/09/24/how-were-helping-public-sector-websites-meet-accessibility-requirements/
What do I have to do?
Meet the accessibility standard and provide an access statement (there will be a template for this in early 2019).
Scroll to ‘How to do this and how GDS can help’ via this link on information regarding procurement and evaluation.
Check your website: Does it reach the AA standard?
There are resources on this post to help you. Also it is important test your website via a user group.
We at DCN can support you with developing user groups and there are companies such as Ability Net and those listed in resources that can help you.
Write an access statement for your website.
There will be a template available in early 2019. Subscribe to https://gds.blog.gov.uk/subscribe/ for further details.
I’ve used a consultant, and it says some does, some doesn’t. What shall I do?
Your organisation needs to provide an access statement to tell the web visitor the areas that don’t meet AA standard and where they can get tools and information in order to make it to AA.
Ensure that your digital project has accessibility from the pre-planning and throughout the project, enabling time to test with users. See link: https://www.gov.uk/service-manual/technology/testing-for-accessibility
What happens if I don’t?
There are opportunities here to develop your website offer to increase engagement to your organisation. Your organisation may be in breach of the Equality Act 2010.
There are specific tasks that are low cost and simple such as captioning and use of accessibility settings on social media: https://www.musedcn.org.uk/2017/11/19/captioning-your-films-and-videos-stagetext/ and using captions on Youtube https://www.musedcn.org.uk/2018/06/07/how-to-be-more-accessible-on-social-media-snapchat-vimeo/
Organisations using tweetdeck: https://9to5mac.com/2018/07/03/tweetdeck-image-descriptions/
Using podcasts? Each podcast should have a script, remember to transcribe this as part of your online offer.
There is also new software that transcribes audio information which is available online. Ensure to check for accuracy.
Resources: Government Resources for Accessibility
Join the government accessibility google group
Over 800 civil servants with an interest in accessibility from over 50 government departments, agencies and organisations:
> Accessibility Community Google Group
Upcoming accessibility regulations
Accessibility requirements for public sector websites and apps
Read the accessibility guidance in the Service Manual
Overview
Making your service accessible: an introduction
Requirements
- Meet level AA of the Web Content Accessibility Guidelines (WCAG 2.0) as a minimum
- Work on the most commonly used assistive technologies
Testing with assistive technologies
- Include people with disabilities in user research
Running research sessions with people with disabilities
A team responsibility
What each role does in a service team
US Gov: Accessibility for teams
Guidance for User Researchers
Find user research participants
Getting users’ consent for research
Choose a location for user research
Doing user research remotely by phone or video call
Using moderated usability testing
Home Office Poster: Researching Access Needs – who to include when?
Guidance for Content Designers and Publishers
Writing content for everyone (Blog)
How to create content that works well with screen readers (Blog)
How to make PDFs more accessible
Why GOV.UK content should be published in HTML and not PDF (Blog)
Guidance for Designers and Developers
Accessibility for developers: an introduction
Improving accessibility with accessibility acceptance criteria (Blog)
What to do when
Home Office Blog: Working together to achieve accessibility
Internal services
Getting help
Understand common access needs early
Understanding disabilities and impairments: user profiles
- Ashleigh: partially sighted screen reader user
- Christopher: user with rheumatoid arthritis
- Claudia: partially sighted screen magnifier user
- Pawel: user with Asperger’s
- Ron: older user with multiple conditions
- Saleem: profoundly deaf user
- Simone: dyslexic user
GDS Accessibility Blog: Accessibility and Me Series
Home Office Posters: Dos and don’ts on designing for accessibility
Resources to help you design, build and test accessible interfaces
Design System
Introducing the GOV.UK Design System
Testing a website
How do automated accessibility checkers compare?
18F Accessibility Guide: Checklist
BBC: Accessibility and Testing with Assistive Technology
Creating the UK government’s accessibility empathy lab (blog)
Technology requirements
Learn more about accessibility
> What we mean when we talk about accessibility
> Consider the range of people that will use your product or service
Accessibility Community: Community Resources
Sign up for accessibility workshops
Cross-government events and training in the User-Centred Design Community: Accessibility
Come to the government accessibility meetups
The meetups happen every 3 – 4 months and are promoted in the Google Group
Write ups of previous events
- October 2017 – Talking about printing, security and living with sight loss at the Cross-Government Accessibility Meetup
- May 2017 – Talking user research and designing for deafness at the Cross-Government Accessibility meetup